Building a Sustainable Business

There is a trend towards businesses that seek to be more sustainable. These firms seek to have a minimal negative impact on the global and local environment, the economy, society and the communities in which they operate. Sustainable businesses are focused on the long term. They seek to make a positive impact through doing their bit about climate change, recycling, human rights, ethical supply chain management and so on. This…  Read more

Getting Customers to Pay you on Time

You’ve done the work. You’ve invoiced the customer 60 days ago. You are still waiting to get paid 30 days after payment was due. It’s time to chase for payment. It’s never easy chasing customers for payment. However, this is business and you are entitled to be paid for the work that you have done. Unless your business is a bank, you are not in the business of providing credit…  Read more

Getting your whole Business to make the most of social media

Most, if not all, of your team will have social media accounts. What if you could get all of your team to like and share your business’s social media posts? Twitter, LinkedIn, Facebook, Instagram and many more social media platforms are driving customer decisions. Messages and posts that come from friends and colleagues tend to be considered more trustworthy than something from a faceless corporate account. If your team members…  Read more

Confirmation Bias

Most business people these days have too much information and not enough time. We don’t have the time to weigh up every facet of every decision. This tends to encourage us to take shortcuts where we can. As such, we often go into a meeting or a negotiation with an idea as to what the outcome might be. This is known as confirmation bias. It is our natural tendency to…  Read more

Xerocon 2018

Xerocon 2018 is in the books and it was certainly an excellent experience – some great speakers, an amazing venue and enough delegates to make any other industry jealous of such a large event. Xerocon started on Wednesday 14 November and lasted 2 days, it had 75 exhibitors with Xero app partners and other software providers showcasing their products along with over 30 speakers across 5 stages of varying sizes.…  Read more

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