Frequently Asked Questions – Woods Squared Wirral Accountants

HOW EASY IS IT TO CHANGE ACCOUNTANTS AND WHY SHOULD I CHANGE?

The very fact that you’re asking this question could indicate that you are realising your existing accountant may be missing something – and therefore you are missing something, or perhaps many things. We don’t want to push you into anything – if your accountant is friendly, helpful, delivers on time, and makes your business better, then we wish you both very well! But if you’re discovering, as some of our clients did, that having an accountant can be a better experience, changing over to us is very easy. It involves just one letter from you and we take care of everything else. Your existing accountant is not usually allowed to charge you for providing the normal handover information.

YOU SEEM TO OFFER A LOT. ARE YOUR FEES EXPENSIVE?

It’s important to remember that ‘expensive’ relates not simply to the cost of the services, but the value of what you receive that you didn’t before. We have clients come to us who were frustrated, confused, discouraged, unprofitable, unable to secure funding – and now they’re happier, more positive, more profitable, and with cash in the bank. We offer fixed fees linked to the value of what we provide. [link to About Us page] We’re not always the cheapest – and as with many things in life the cheapest is often the most expensive in the long run. Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where you stand.

I’VE JUST HAD MY ACCOUNTS DONE AND DON’T NEED AN ACCOUNTANT UNTIL NEXT YEAR, SO IS THERE ANY NEED TO CONTACT YOU NOW?

We can’t overemphasise the importance of tax planning at an early stage, not crisis driven advice. In order to know your tax payments, your accounts need to be done – and ideally you do tax planning before the year even starts. If the year has already begun, then we say the earlier the better. The same applies to all areas of business advice – because at Woods Squared we are about helping you change the future, not just reporting what has already happened.

WILL YOU COME TO VISIT US FOR AN INITIAL CONVERSATION?

We’d be glad to do that. It often helps to see your business, people, books and records firsthand and we are always happy to invest our time without charge to show you what we can do. Of course, if you prefer to visit us, or you’d like to arrange a Skype chat to minimise disruption to your business, that’s fine too.

WHEN AND HOW SOON CAN YOU COME TO SEE US?

When’s good for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re always out and about and can arrange to see you very quickly.

IS YOUR FIXED QUOTE GUARANTEED FOR MORE THAN ONE YEAR?

We’re not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long-term client who trusts us to do what we say we will do. We quote what we anticipate being a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you. In some cases, where it is clear exactly what work is involved we can guarantee the fee for more than one year.

YOU SEEM TO BE OFFERING SO MUCH THAT I’M JUST NOT USED TO FROM MY PRESENT ACCOUNTANT. DO I REALLY NEED THAT MUCH SUPPORT? ISN’T IT JUST ABOUT A FEW FORMS FOR THE TAX MAN?

As accountants, you’d expect us to be a bit analytical, which is true. As such, we would never offer you something we couldn’t deliver. Our clients are used to this level of service, and have come to realise that simply because you weren’t getting it before doesn’t mean you don’t need it. You are more than welcome to speak with some of our existing clients who have the experience of our service.